Refund policy

CreativeGalina, 100% guarantees all products in addition to extending a 1 year warranty with each item purchased.

Returns and exchanges are gladly accepted within 7 days of receipt. Return or exchange shipping costs is the responsibility of the purchaser. All returns or exchanges are eligible for a refund to a Creative Galina store credit or a refund to your original method of payment minus a 25% restocking fee. For additional information and inquiries please contact galina@creativegalina.com.

Return Policy for Leather pouch and lip conditioner : 

Our leather pouches and lip conditioners are final sale — for hygiene reasons (and because each pouch is handmade with love and care, just for you). Once they’re out in the wild, they can’t come back.

Our styles might not be for everyone, but one thing’s for sure — the quality and love we put into our products always are. If it’s not your vibe, regift it and make someone’s day (instant good karma).